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Please read this page carefully before exploring our website.

Bona Life maintains this website to provide information to the internet community. Such information may be subject to amendment and updating without notice.

The information contained on this website is for general information purposes only. The information is provided by Bona Life and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of or in connection with the use of this website.

Through this website, you are able to link to other websites which are not under the control of Bona Life. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Access to and use of this information is subject to the following terms and conditions:

The sole purpose of this website is to provide information to the reader. It is not intended to form the basis of any investment decision.

Whilst the information contained within this website is believed to be accurate, no representation or warranty, express or implied, is or will be given by Bona Life as to the accuracy or completeness of this information or opinions contained herein. Any financial projections given are illustrative only, none of the projections or assumptions should be taken as forecasts or promises on the part of Bona Life. Nor should they be taken as implying any indication, assurance or guarantee that those assumptions are correct or exhaustive.

Data Protection

Any personal information submitted via this website, whether by email or other means, will be used solely by Bona Life and will not be disclosed to any third parties. If you wish to view, amend or delete your personal data please contact us.

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How do I make amendments to my policy?

Fill out an amendment form supplied by Bona Life, and attach relevant supporting documents based on the nature of the amendment. For example:

  • Addition of a child to policy – birth certificate
  • Change of name- marriage, divorce decree or affidavit
  • Change of bank- new banking details 
How do I get my statement for my investment or savings policy?

Send a request to client service team via the various touchpoints (walk-ins, email, Whatsapp, Facebook, telephone) to prepare a policy valuation. Policy valuation will be shared via your preferred medium.

How do I cede my policy for a loan?

Send a request to cede policy to Bona Life and on confirmation of policy status, you will complete a cession form. Attach the KYC forms and policy documents will be prepared showing the cession. This is what you will take to the bank to complete the cession.

How do I surrender my investment or savings policy?

Submit KYC documents, Complete surrender form, write surrender letter & attach bank statement for account that the money will be deposited to.