Skip to main content
Jun 07, 2024
Professional insurance representative smiling in the office

In the world of finance, trust and reliability are paramount. These qualities form the foundation of any successful financial partnership. Since its inception, Bona Life has been committed to building a brand that embodies these values. In this blog, we will explore Bona Life’s history, key milestones, the challenges it has overcome.

The History and Evolution of Bona Life

Bona Life was founded in 2013 with a clear mission: to provide innovative and reliable financial solutions tailored to the needs of the Botswana community. From its humble beginnings, Bona Life set out to become a trusted partner for individuals and families seeking financial security. Over the years, the company has grown and expanded its range of services, always staying true to its core values of trust, reliability, and local relevance.

As Bona Life expanded, so did its commitment to understanding and addressing the unique financial needs of Batswana. This deep local knowledge has been integral to the company’s success, allowing it to develop products that are not only innovative but also highly relevant to its customers.

Key Milestones and Achievements

One of Bona Life’s significant achievements has been the introduction of innovative products that cater to diverse financial needs. The Thebe Funeral Plan, for example, offers comprehensive coverage for funeral expenses, providing peace of mind during difficult times. The Pula Cashback Plan combines insurance coverage with a cashback feature, allowing policyholders to save and invest simultaneously. Group Life Assurance provides essential coverage for employees, ensuring their families are financially protected.

Bona Life’s commitment to excellence has not gone unnoticed. The company has received numerous awards and recognitions for its innovative products and exceptional service. These accolades reflect Bona Life’s dedication to maintaining high standards and continuously improving its offerings.

Another key milestone for Bona Life has been reaching significant customer milestones. Serving thousands of clients across Botswana, the company has achieved high customer satisfaction rates, further cementing its reputation as a trusted and reliable financial partner.

Overcoming Challenges and Maintaining Promises

Like any growing company, Bona Life has faced its share of challenges. Economic downturns and market fluctuations have tested the company’s resilience. However, Bona Life has consistently navigated these challenges by staying true to its core values and focusing on long-term goals.

Operational expansion has also presented challenges, particularly in maintaining the high quality of service that customers expect. Bona Life has invested in training and development programs for its employees, ensuring they are well-equipped to meet clients’ needs effectively.

Throughout these challenges, Bona Life has remained steadfast in its commitment to fulfilling its promises to customers. This unwavering dedication has been key to building and maintaining trust over the years.

Conclusion

Bona Life’s journey is a testament to its commitment to trust, reliability, and local relevance. From its founding to its current status as a leading financial partner in Botswana, Bona Life has consistently demonstrated its dedication to supporting clients through all life’s milestones. By overcoming challenges and staying true to its promises, Bona Life has built a reputation as a reliable and trustworthy financial partner. Consider Bona Life for your financial needs and experience the peace of mind that comes from partnering with a trusted leader. For more information, visit our website or contact us directly.

Consider Bona Life for your financial needs and experience the peace of mind that comes from partnering with a trusted leader. Learn more about our comprehensive insurance and investment products.

F

How do I make amendments to my policy?

Fill out an amendment form supplied by Bona Life, and attach relevant supporting documents based on the nature of the amendment. For example:

  • Addition of a child to policy – birth certificate
  • Change of name- marriage, divorce decree or affidavit
  • Change of bank- new banking details 
How do I get my statement for my investment or savings policy?

Send a request to client service team via the various touchpoints (walk-ins, email, Whatsapp, Facebook, telephone) to prepare a policy valuation. Policy valuation will be shared via your preferred medium.

How do I cede my policy for a loan?

Send a request to cede policy to Bona Life and on confirmation of policy status, you will complete a cession form. Attach the KYC forms and policy documents will be prepared showing the cession. This is what you will take to the bank to complete the cession.

How do I surrender my investment or savings policy?

Submit KYC documents, Complete surrender form, write surrender letter & attach bank statement for account that the money will be deposited to.